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Responsible Gaming at Sokabet Tanzania

Why Responsible Gaming Matters

At its best, gambling is a recreational activity. But when used as a source of income or as an escape from life challenges, it can lead to serious consequences like financial distress, relationship issues, or mental health struggles.

Sokabet recognises this risk and implements a comprehensive responsible gaming policy to:

  • Promote moderation and self-awareness
  • Educate users about gambling addiction
  • Provide tools for personal control
  • Offer exclusion options
  • Direct users to professional support when needed

Guidelines for Safe Play

To help you gamble responsibly, Sokabet recommends the following best practices:

✅ Play for Fun, Not Income

Gambling should never be viewed as a way to earn a living or pay off debts. Treat it like a night out—not an investment.

✅ Set Time and Money Limits

Before you start gambling:

  • Set a budget and do not exceed it.
  • Set a time limit and stop when time’s up.
  • Track your spending and playing time regularly.

✅ Never Chase Losses

Trying to win back money you’ve lost usually results in more losses. Stop when the fun stops.

✅ Avoid Gambling Under Stress or Influence

Do not gamble when feeling:

  • Anxious, depressed, or angry
  • Under the influence of alcohol or drugs
  • Pressured by others or financial difficulties

Tools to Stay in Control

Sokabet provides a range of tools that allow users to maintain control over their gambling behaviour.

🎯 Deposit Limits

Set weekly or monthly spending limits by contacting Sokabet Customer Service. These limits help avoid overexpenditure and encourage accountability.

⛔ Self-Exclusion Options

If you need a break from gambling, Sokabet offers both temporary and permanent exclusion options:

  • Temporary Exclusion – Choose how many days you’d like to pause your account (from 1 day onward). You won’t be able to log in until the period ends.
  • Permanent Exclusion – If you request exclusion for the third time, Sokabet will permanently block your account.

Once excluded, you cannot change the exclusion period or reactivate the account early.

💳 Withdraw Your Balance

Before initiating a permanent exclusion, make sure to withdraw any remaining funds. If your account has a balance and you’re already excluded, contact Customer Service for help with withdrawing your money.

Responsible Poker Play

Sokabet’s responsibility extends to its Poker platform, where additional measures are in place:

  • Buy-in Limits: Control how much you spend per session or per month.
  • Loss Limits: Set daily, weekly, or monthly loss thresholds.
  • Poker-Specific Exclusion: Request exclusion specific to poker activities.

Contact Customer Service to activate these tools and receive guidance.

Spotting the Signs of Gambling Addiction

Problem gambling can affect anyone, regardless of age, culture, or financial background. If you’re worried about yourself or someone else, consider the following warning signs:

Self-Assessment QuestionsAnswer “Yes” to Any?
Do you gamble to escape boredom or stress?
Have you ever lied about how much time or money you spend gambling?
Do you often play alone for long hours?
Have family or friends criticized your gambling habits?
Do you gamble until you’ve lost all your money?
Do you feel the urge to keep playing to recover losses?
Do you feel anxious, frustrated, or suicidal after losing?
Have you borrowed or stolen money to gamble?
Are you unable to stop, even when you try?

The more “yes” answers, the higher the risk of problematic gambling behaviour.

Support and Resources

Sokabet encourages users who feel at risk to seek professional help. Here are some organisations dedicated to supporting individuals affected by gambling issues:

📌 GamCare

Website: www.gamcare.org.uk
Helpline: 0845 6000 133
Services: Free advice, live chat, forums, and online tools for self-help.

📌 Gamblers Anonymous

Website: www.gamblersanonymous.org
Services: Anonymous peer support groups and recovery resources.

📌 Gambling Therapy

Website: www.gamblingtherapy.org.uk
Services: Multilingual global support and access to online counselors.

📌 GambleAware

Website: www.gambleaware.co.uk
Services: Education on responsible gambling and treatment options.

Underage Gambling Policy

Sokabet strictly enforces age restrictions to prevent gambling by individuals under the age of 18. Minors are prohibited from registering, betting, or participating in any gaming activities. If discovered, the account will be closed, any winnings forfeited, and the case may be reported to authorities.

Tips to Manage Your Gambling

Here are practical actions you can take to maintain healthy gambling habits:

  • 🎯 Set Wager Limits before you start playing.
  • ⏰ Use a Timer to stick to time limits.
  • 🧾 Track Spending and assess it regularly.
  • 💡 Complete Daily Tasks before gambling.
  • 💵 Avoid Gambling for Income or to recover from losses.
  • 🚫 Don’t Play While Intoxicated or under the influence of any substance.
  • ❌ Take Breaks when you feel emotional or frustrated.

Contact Information

If you need support managing your gambling activity or would like to activate any of the responsible gaming tools, please contact:

📍 Digital Gaming Solutions Limited
Registered Address: Director General, 27th Floor, PSPF Towers, Mission Street,
Postal Address: PO Box 1717, Dar es Salaam, TANZANIA
🎮 License Number: 01227 (Issued 05/08/2019)

Final Thoughts

At Sokabet Tanzania, your safety and well-being are just as important as your entertainment. We understand that for many, gambling is a fun pastime—but for others, it can become harmful. That’s why we invest in robust responsible gaming policies, user tools, and professional partnerships to support players at every level.

By choosing to play responsibly, you protect not only your money—but also your peace of mind.